Frequently Asked Questions
What is CBD?
CBD (Cannabidiol) is a naturally occurring compound found in the hemp plant. Unlike THC, CBD is non-intoxicating and will not produce the "high" commonly associated with cannabis.
Are your products legal in the UK?
Yes. All products sold by HEMPHASIZE comply with current UK regulations and are sourced from trusted manufacturers who prioritise quality, transparency and compliance.
Are your products independently tested?
Yes. We work with trusted brands and suppliers who provide independent laboratory testing to ensure product quality, consistency and transparency.
How do I choose the right product?
Choosing the right product depends on your personal preferences and lifestyle. If you're unsure where to start, our team is always happy to provide guidance and help you explore the options available.
Do you have a physical store?
Yes. We operate a retail store in Truro, Cornwall, where customers can browse products and speak with our knowledgeable team in person.
Do you offer UK delivery?
Yes. We deliver throughout the UK and aim to dispatch orders as quickly as possible. Delivery options and timescales are displayed during checkout.
Do you offer free delivery?
Yes. We offer free delivery on qualifying orders. Please see our delivery information page for current thresholds and terms.
Can I contact you for product advice?
Absolutely. Our team is always happy to answer questions and help customers make informed purchasing decisions.
What payment methods do you accept?
We accept a range of secure payment methods. Available payment options are displayed during checkout.
Do you sell products other than CBD?
Yes. Alongside our CBD range, we also stock vapourisers, wellness supplements, functional mushrooms, herbal products, lifestyle accessories and other carefully selected wellness products.
How can I contact HEMPHASIZE?
You can contact us by phone, email or through the contact form on our website.
Phone: 07375951624
Email: info@hemphasize.co.uk
Where is HEMPHASIZE located?
📍HEMPHASIZE, 12 St Nicholas Street, Truro, Cornwall, TR1 2RW